To secure a booking, a 50% deposit is required. If the booking is cancelled, the following fees apply: cancellation 30 days or less prior to the first day of the booking incurs a 50% of the complete fee charge (minus any travel expenses). Cancellation seven days or less prior to the first day of the booking incurs a 100% of the complete fee charge (minus any travel expenses).

* Live-in rates are charged per day, not per night. If the pet-sitter can leave before 10.00 on the last day of the booking, a reduction of 50% will be applied to that day. Fees are charged at double rate for Easter Friday, Easter Sunday, Easter Monday, Christmas Day and Boxing Day. Fees are charged at 50% extra for all other Bank Holidays. Consultation time is free of charge, but travel will be charged if distance is significant. Should the Client not be able to provide keys for the pet-sitter at the initial consultation meeting, a key collection fee of £5 will be charged. Travel where distance is significant will be charged at the return fare rate, or at 25p per mile for the return journey if the pet-sitter is driving. Any necessary parking charges, if parking is not available, must also be charged to the Client.

*Dog live-in fee includes up to two walks per day and companionship for a minimum of 20 hours per day. Cat live-in fee includes companionship for a minimum of 17 hours per day. Cat visits include feeding and setting a timer tray provided by the Client, if required, litter tray management and bringing in mail.